How Much of Your Team’s Time Is Spent Looking for (Metaphorical) Keys?

Many owners and leaders avoid making SOPs, checklists, and workflows because it takes time from doing the actual work. But when you look at what doing the actual work entails, it’s spending time doing stuff that SOPs, checklists, and workflows would prevent.

After nearly 15 years of running with and teaching business owners and leaders, I’m still flummoxed by how little most businesses and entrepreneurs value SOPs and checklists despite paying lip service to them. My military experience was the exact opposite…